01Who we are
HP Logistics Private Limited ("HP Logistics", "we", "us") is a transport and logistics company with its registered office at 645, Hudco Colony, Gandhi Maa Nagar, Ganapathy, Coimbatore, Tamil Nadu 641006, India. This policy explains how we handle personal information collected through hplogistics.io, WhatsApp, phone and email.
02Information we collect
- Contact details you share with us, such as your name, company, phone or WhatsApp number and email address.
- Shipment details, such as pickup and delivery locations, type and weight of goods, LR numbers and the consignor or consignee GST number used to verify tracking requests.
- Basic technical information sent by your browser, such as device type and pages visited.
03How we use it
- To prepare quotes, arrange vehicles and deliver your shipment.
- To share tracking updates, lorry receipts, invoices and proof of delivery.
- To verify that tracking details are shown only to the right sender or receiver.
- To meet legal, tax and regulatory requirements, including GST and e-way bill rules.
04Who we share it with
- Drivers and verified partner vehicle owners, only as needed to complete your shipment.
- Service providers that help us run our business, such as communication, tracking and IT providers.
- Government authorities when required by law. We do not sell your personal information.
05WhatsApp and calls
If you contact us on WhatsApp, your messages are also handled under WhatsApp's own terms and privacy policy. We use these conversations only to respond to you and manage your shipments.
06How long we keep it
We keep shipment and billing records for as long as needed for our services and for the period required by Indian tax and accounting laws.
07Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to access, correct or delete your personal data, and to withdraw consent where we rely on it. Write to us at the email below and we will respond within a reasonable time.
08Contact
Email: [email protected]. Phone and WhatsApp: +91 93440 06789. Post: 645, Hudco Colony, Gandhi Maa Nagar, Ganapathy, Coimbatore, Tamil Nadu 641006.