01The lorry receipt
The LR is our receipt for goods accepted for transport and sets out the consignor, consignee, route, goods and charges. It is issued digitally and shared on WhatsApp and email.
02Consignor responsibilities
- Declare the correct description, quantity, weight and value of goods.
- Pack goods suitably for road transport and mark them clearly.
- Provide valid GST invoices, e-way bills and any other documents required by law. Penalties arising from missing or incorrect documents are borne by the consignor.
03Goods we do not carry
Illegal, prohibited or undeclared hazardous goods, cash, jewellery and items needing special licences, unless agreed in writing.
04Insurance and risk
Goods travel at owner's risk unless transit insurance is arranged. We help arrange cargo insurance on request, based on the declared value of goods.
05Delivery
Delivery is made to the consignee or their authorised representative against the LR. Unloading delays caused at the delivery point may attract detention charges.
06Claims
Any shortage or damage must be noted on the proof of delivery at the time of unloading and reported to us in writing within 7 days of delivery, with photos and supporting documents.
07Payment
Freight charges are payable as agreed in the quote. We may hold goods against unpaid charges as permitted by law.
08Jurisdiction
All disputes are subject to the jurisdiction of courts at Coimbatore, Tamil Nadu.